Everything you need to know.

We primarily serve the Phoenix metropolitan area, including Scottsdale, Chandler, Mesa, Gilbert, Tempe, and surrounding communities. We may be able to accommodate events outside this area for an additional travel fee. Just reach out to discuss.

We recommend booking as early as possible, especially for peak wedding season (October to April in Arizona). Many of our clients book 6 to 12 months in advance to secure their date.

Yes! We offer delivery and pickup for all rental orders. Delivery does not include set-up or striking items before or after the event. Delivery fees start at $250. Travel fees are based on distance from our Chandler, AZ warehouse. The first 25 miles from our warehouse are included in the delivery fee. Additional travel fees are assessed at $1 per mile beyond 25 miles. Travel fees are assessed on both delivery and pickup.

Absolutely. We have a showroom in Chandler where you can see the collection in person. Visits are by appointment and they start with your list: send us a Rental Wish List or a design, and we will find you a time. That way the pieces you came for are out and waiting rather than somewhere on a shelf.

Delivery orders require a $250 minimum. Will call orders do not have a minimum.

We understand that accidents happen. For major damage or loss, replacement costs may apply.

Yes, you may make adjustments to your order up to 7 days prior to your event. However, reductions cannot exceed 20% of the original order total. This helps us maintain availability and properly allocate inventory for all clients.

We love working with planners! In fact, KMC was founded by a wedding planner who wanted a better rental experience for her clients. We offer streamlined communication and coordination to make the process easy for planners and their clients.

We accept all major credit cards, ACH bank transfer, and Venmo for business. A retainer is required to secure your booking.

The fastest way is a Rental Wish List or a design: mark what you like, send it over, and we’ll price exactly that. You can also inquire through the website, by email, or on Instagram. We come back within 1 to 2 business days.

Yes! We have a growing inventory of custom and one-of-a-kind pieces. If you have a specific vision, let’s chat. We love bringing unique ideas to life.

Yes, a 50% non-refundable retainer is required to secure your booking. The remaining balance is due 7 days before the event date.

Initial payments (retainers) are non-refundable, as they secure your event date and reserved items. Cancellations 7 days or more prior to your event: a cancellation fee of 10% of the contract total will be charged, less any non-refundable payments already made. Less than 7 days before the event: no reductions or refunds can be accommodated.

Items scheduled for will call may be picked up the day before your event and returned the day after. Pick up and drop off appointments must be confirmed 2 weeks prior to your event. Furniture and Dance Floors are not available for will call.

Yes! We offer a day of styling and set-up services for all decor rented through our collection, starting at $250.

Yes, a fee of $300 is charged for any late night pickup. Late night is considered after 11:30 pm.

A replacement fee of 3 times the item’s rental charge may apply.

All furniture rentals must be kept in a dry, covered area and protected from rain, moisture, and excessive wind at all times. Clients are fully responsible for any weather-related damage once items are delivered. If the forecast predicts a 50% or greater chance of rain 24 hours prior to your event start time, you may cancel your furniture rental and receive a full refund. If you choose to proceed under those conditions, you must confirm a backup plan with a staff member. If no appropriate coverage is available, delivery may be canceled at our discretion and standard cancellation terms will apply.